1. About us
The company MES DÉCOUVERTES, SARL, with a capital of 1,000 euros, headquartered in SAINT-OUEN (93400) 3 rue Paul Bert, registered with the trade and companies register of SAINT-OUEN under the number 538 075 490 represented by Mr Julien COHEN (hereinafter the “ Company “). following services: Retail sale of furniture.
The Company invites its Users to read carefully these Terms and Conditions of Sale and of Use (hereinafter the “ CGV / CGU “). The GTC / GTC apply to all Services provided by the Company to its customers of the same category, whatever the clauses that may be written on the documents of the Customer and in particular his general conditions of purchase.
The GTC / GTC are systematically communicated to the Customer who requests it.
The Customer is required to read the GTC / T & C before placing an Order.
In the event of a later modification of the GTC / GTC, the Customer is subject to the version in force at the time of its Order.
The data recorded in the Company’s computer system constitute the proof of the transactions concluded with the Client.
“ Client ” means any natural or legal person who places an Order on this Website;
“ Order ” means any order placed by the User registered on this Site, in order to benefit from Services of the Company;
“ General Terms and Conditions of Sale and Use ” or “ GTC / T & C ” means these terms and conditions general sales and use online;
“ Consumer ” means the natural person purchaser who does not act for business purposes and / or out of his professional activity;
“ Professional ” means the buyer who is a legal or natural person acting in the course of his business professional;
“ Services ” means all the services offered to Users by the Company through the present Site;
“ Site ” means this Site, that is www.mes-decouvertes.com ;
“ Company ” means the Company Mes Découvertes, more fully described in Article I hereof; and P]
“ User ” means any person who uses the Site.
Registration on the Site is open to all legal or natural persons who enjoy their full personalities and legal abilities.
The use of the Services offered on the Site is subject to the registration of the User on the Site. Registration is free.
To proceed with the registration, the User must fill in all the mandatory fields, without which the service does not can be issued. If not, the registration can not be completed.
Users guarantee and declare on their honor that all information communicated on the Site, particularly when they are registered, are accurate and in line with reality. They undertake to update their personal information from the page dedicated to them and available in their account. Any registered user has a username and password. These are strictly personal and confidential and shall in no circumstances be the subject of a communication to third parties under pain deletion of the offending Registered User’s account. Each registered User is personally responsible for maintaining the confidentiality of his username and password. The Company will not be held responsible for the identity theft of a User. If a User suspects fraud at any time, he must contact the Company as soon as possible time so that the latter can take the necessary measures and regularize the situation.
Each User, whether a legal entity or a physical person, may only hold one account on the Site.
In case of non-compliance with the GTC / T & C, including the creation of multiple accounts for one person or the supply of false information, the Company reserves the right to proceed to the deletion temporary or definitive of all accounts created by the offending Registered User.
The deletion of the account entails the definitive loss of all the benefits and services acquired on the Site. However, any Order made and invoiced by the Site before the deletion of the account will be executed under normal conditions.
In case of deletion of an account by the Company for breach of the stated duties and obligations in the GTC / GTC, it is formally forbidden for the offending User to re-register on the Site directly, through another e-mail address or through an intermediary without authorization express of the Company.
5. Service Provision and Price
The Services subject of the GTC / GTC are those which appear on the Site and which are proposed directly by the Company or its service providers.
The services are described on the corresponding page within the Site and mention is made of all their essential characteristics. The Company can not be held responsible for the impossibility of carrying out the said benefit when the User is not eligible.
Where a Registered User wishes to obtain a service provided by the Company through the Site, the price indicated on the page of the service corresponds to the price in euros excluding taxes (HT) and takes into account applicable and effective discounts on the day of the Order. Price does not include fees accessories that will be indicated if necessary in the summary before placing an order. The Company reserves the right to modify its rates at any time. It undertakes to charge the services at the rate applicable at the time of their Order. For services whose price can not be known a priori or indicated with certainty, a detailed estimate will be sent to the Customer.
In any case a User can not demand the application of reductions not being in force on the day of the Order.
Any Order can be made only when the User has registered on the Site. The User, when is logged into his account, can add Services to his virtual cart. He can access the summary of his virtual basket in order to confirm the Services that he wishes to order and to place his Order in pressing the “Order” button.
He will then have to enter his address, the delivery method and a valid payment method in order to finalize the order and effectively form the sales contract between him and the Company.
The registration of an Order on the Site is made when the Customer accepts the GTC / T & C by checking the box provided for this purpose and validate his Order. This validation constitutes proof of the sales contract. The finalization of the Order implies acceptance of prices and terms of performance of services as indicated on the Site.
Once the Order has been placed, the Customer will receive confirmation by email. This confirmation will summarize the Order and information relating to the performance of the service (s). In the event of default of payment, incorrect address of the Customer or other problem on the Customer’s account, the Company reserves the right to block Customer’s order until the issue is resolved. In case unable to perform the service, the Customer will be informed by email to the address he will have provided to the Company. The cancellation of the order of this service and its refund will be in this the rest of the order remains firm and final.
The Company may provide the Customer with discounts, discounts and rebates depending on the number of Services ordered or according to the regularity of the Orders, according to the conditions fixed by the Company.
7. Deadlines and payment terms
Unless otherwise specified, all sales are paid in cash at the time of placing the order. Order.
Depending on the nature or amount of the Order, the Company remains free to demand a down payment or payment of the full price when placing the Order or upon receipt of the invoice.
Payment can be made by:
- Bank transfer
- Bank Card
In the event of total or partial non-payment of the services on the date agreed on the invoice, the Customer Professional shall pay the Company a late payment penalty at a rate equal to the rate charged by the European Central Bank for its refinancing operation plus 10 percentage points. The financing transaction selected is the most recent on the date of the Ordering of the Services. In addition to the late payment, any sum, including the deposit, not paid when due will produce automatically the payment of a fixed compensation of 40 euros due for recovery costs.
In the event of total or partial non-payment of the services on the date agreed on the invoice, the Customer Consumer shall pay the Company a late payment penalty equal to the legal rate of interest.
No compensation can be made by the Customer between late penalties in the supply services ordered and amounts owed by the Client to the Company in connection with the purchase of Services offered on the Site.
The penalty payable by the Customer, Professional or Consumer, is calculated on the amount all taxes of the remaining amount due, and runs from the due date of the price without any prior notice is required.
In case of non-compliance with the terms of payment described above, the Company reserves the right cancel or suspend the sale.
8. Realization of benefits
The provision of services ordered on the Site will be provided by:
The Company undertakes to implement all human and material resources to carry out the service in the deadlines announced when placing the Order. However, it can not be held under any circumstances responsible for delays in the performance of services caused by faults that are not attributable.
If the services have not been performed within the specified time, the resolution of the sale may be requested by the Customer under the conditions set out in Articles L216-2 and L216-3 of the Consumer Code. The paid by the Client will be returned to him no later than fourteen days following the date of termination of the contract.
This provision does not apply when the delay of the Company is due to a fault of the Client or to a case of force majeure, ie the occurrence of an unforeseeable event, irresistible and independent of the will of the Company.
In the case where the execution of a physical service could not have been carried out or would have been postponed made an error on the address indicated by the Customer, the travel expenses of the provider mandated by the Company to perform the unsuccessful delivery will be the responsibility of the Customer.
For all Orders made on this Site, the Customer has a right of complaint of 14 days from the provision of the Service. To exercise this right of complaint, the Customer must send to the Company, at email@example.com, a statement in which he expresses his reservations and claims, accompanied by supporting documents.
A claim that does not comply with the conditions described above can not be accepted. After examination of the claim, the Site may replace or refund the service provided Services as soon as possible and at its expense.
10. Right of withdrawal of the Consumer
The Consumer has a right of withdrawal of 14 days from the placing of the Order, except for the products mentioned in article L221-28 of the Consumer Code as reproduced below:
“The right of withdrawal can not be exercised for contracts:
1 ° Provision of services fully performed before the end of the withdrawal period and whose execution has started after the express prior consent of the consumer and express waiver of his right of withdrawal;
2 ° Provision of goods or services whose price depends on fluctuations in the financial market escaping the control of the professional and likely to occur during the withdrawal period;
3 ° Supply of goods made to the consumer’s specifications or clearly personalized;
4 ° supply of goods likely to deteriorate or expire quickly;
5 ° Supply of goods which have been unsealed by the consumer after delivery and which can not be returned for reasons of hygiene or health protection;
6 ° supply of goods which, after being delivered and by their nature, are mixed in such a way inseparable with other articles;
7 ° Supply of alcoholic beverages whose delivery is deferred beyond thirty days and the value of which agreed at the conclusion of the contract depends on fluctuations in the market outside the control of the professional;
8 ° Maintenance or repair work to be carried out urgently at the consumer’s home and expressly requested by him, within the limits of the spare parts and works strictly necessary to respond to urgency;
9 ° Provision of audio or video recordings or computer software when unsealed by the consumer after delivery;
10 ° Supply of a newspaper, periodical or magazine, except for subscription contracts to these publications;
11 ° Final at a public auction;
12 ° Accommodation services, other than residential accommodation, transportation services of goods, car rentals, catering or leisure activities that must be provided on a specific date or at a fixed period;
13 ° Provision of non-supplied digital content on a physical medium whose execution has begun after express prior consent of the consumer and express waiver of his right of withdrawal. ” To exercise this right of withdrawal, the Consumer sends a declaration to: contact @ my- discoveries.com.
It will be reimbursed for all fees paid for the provision of services within 14 days of taking of the Company’s knowledge of its declaration of withdrawal. The refund will be made by the same payment method used to purchase.
However, if the provision of services is already started on the date of the knowledge of the withdrawal by the Company, the value corresponding to the service already provided will be deducted from the refund. The latter will be operated by the same means of payment as for the purchase.
11. Processing of personal data
Registration on the Site entails the processing of the Customer’s personal data. If the Client refuses the processing of his data, he is asked to abstain from using the Site.
This processing of personal data is done in accordance with the General Regulations on the Data Protection 2016/679 of April 27, 2016.
Furthermore, in accordance with the Data Protection Act of January 6, 1978, the Customer has, at any time, a right of interrogation, access, rectification, modification and opposition to all of its data by writing, by mail and giving proof of identity, to the following address: firstname.lastname@example.org .
This personal data is necessary for the processing of his Order and the establishment of his invoices where applicable, as well as improving the functionality of the Site.
12. Sharing the collected data
The Site may use third party companies to perform certain operations. By browsing the Site, the Customer accepts that third-party companies may have access to his data to enable the rightfunctioning of the Site.
These third-party companies have access to collected data only in the context of performing a task said.
The Site remains responsible for the processing of this data.
Furthermore, the User may be required to receive information or commercial offers from the from the Company or its partners.
The User may at any time oppose the receipt of these commercial offers, by writing to the address of the Company indicated above.
Furthermore, the information of the Clients may be transmitted to third parties without their express agreement in order to achieve the following goals:
- to respect the law
- protect anyone from serious bodily injury or death
- to combat fraud or harm to the Company or its users
- protect the Company’s property rights.
13. Data Protection
The Company ensures a level of security appropriate and proportional to the risks incurred as well as their probability, in accordance with the General Regulation on Data Protection 2016/679 of 27 April 2016.
However, these measures in no way constitute a guarantee and do not bind the Company to any obligation of result concerning the security of the data.
To allow its Users to benefit from an optimal navigation on the Site and a better the various interfaces and applications, the Company may place a cookie on the computer of the User. This cookie makes it possible to store information relating to the navigation on the Site, as well as any data entered by Users (including searches, login, email, word of pass).
The User expressly authorizes the Company to deposit on the hard disk of the user a file called “cookie “.
The User has the option to block, change the retention period, or delete this cookie via the interface of its browser. If the systematic deactivation of cookies on the User’s browser prevents him from using certain services or features of the Site, this malfunction can not under any circumstances constitute damage to the member who can not claim any compensation as a result.
The Company reserves the right to modify the Website, the services offered therein, the GTC / TOS and any delivery procedure or other component of the services performed by the Company through the Site.
When placing an Order, the User is subject to the stipulations set out in the GTC / GTC force when placing the Order.
The Company can in no way be held responsible for the unavailability, whether temporary or the Website and, although it implements all means to ensure the permanent service, it may be interrupted at any time. In addition, the Company reserves the right, by voluntary act, to make the Site unavailable in order to carry out any update, improvement or maintenance.
As previously mentioned herein, the Company can not be held liable under any circumstances delays in providing a service for reasons beyond his control, independent of his will, unpredictable and irresistible or whose fault can not be attributed to him.
17. Intellectual property
The brand, the logo, and the graphic charter of this Site are trademarks registered with the INPI and the works protected by intellectual property, the property of which is the exclusive property of the Company. Any dissemination, exploitation, representation, reproduction, whether partial or complete without the authorization company’s express will expose the violator to civil and criminal prosecution.
18. Jurisdiction clause
The law governing the GTC / GTC is French law. Any dispute that may arise between the Company and a User during the execution of the present will be the subject of an amicable resolution attempt. Otherwise, disputes will be brought to the attention of the competent courts of common law. The Client is informed that he can resort to a conventional mediation, with the Commission of the mediation of Consumption provided for in Article L534-7 of the Consumer Code or with existing sectoral mediation bodies. He may also resort to any alternative method of settlement disputes in case of dispute.
19. Pre-contractual information
Prior to his Order, the Customer acknowledges having had communication, legibly and understandable, GTC / GTC and information and information provided for in Articles L111-1 to L111-7 of the Consumer Code, including:
- the essential features of the Services;
- the price of the Services;
- the date or time at which the Company undertakes to provide the Service;
- information relating to the identity of the Company (postal, telephone and electronic coordinates);
- information on the legal and contractual warranties and their implementation;
- the possibility of using conventional mediation in case of dispute;
- the information relating to the right of withdrawal (deadline, methods of exercise).
The placing of an Order on the Site entails adhesion and acceptance of the Terms and Conditions. Customer does not will be able to rely on a contradictory document.
20. Mediator contact details
3 rue Paul Bert, SAINT-OUEN 93400